A Referral Partner You Can Rely On
We understand what support coordinators need: fast responses, clear communication, quality outcomes and a provider who makes your job easier — not harder.
Built for Referral Partners
We've designed our intake and service delivery processes specifically to meet the expectations of professional referral partners.
Fast Response Times
We acknowledge every referral within 4 business hours and provide a full intake response within 24 hours — you'll never be left waiting.
Reliable Communication
Regular progress updates, clear service agreements, and direct access to a point of contact who knows your clients personally.
Quality Reporting
Clear, timely progress notes and reports that meet NDIS requirements and give you the evidence you need for plan reviews.
Participant-Focused Outcomes
We measure success by participant progress toward their goals — and share that progress with you transparently.
Flexible Support Options
With 14 registered NDIS supports, we can flex alongside your participants as their needs evolve — no need to change providers.
What to Expect When You Refer
A smooth, transparent process from first contact to supports in place.
Submit Your Referral
Complete our online referral form below, call us directly, or email. Include as much or as little detail as you have.
Acknowledgement Within 4 Hours
We'll confirm receipt and assign a coordinator to the referral within 4 business hours on weekdays.
Intake Call & Consent
Our intake coordinator contacts the participant (or your nominated contact) to gather detail, confirm consent and assess fit.
Service Agreement & Matching
We develop a service agreement and match the participant with an appropriate worker — usually within 3–5 business days.
Supports Commence + You're Kept Updated
Supports begin. You receive a commencement notice, ongoing progress updates and are included in goal reviews.
Submit a Referral
Complete the form below. All fields marked * are required. We'll respond within 4 business hours.
Questions Before Referring?
We're happy to have a quick call to discuss a participant's needs before you formalise a referral. No obligation.